> FAQ

Q: Are our products durable ?
    1) We offer 2-year-warranty
    2) The tech support & parts replacement are offered for free  
    3) Our products are also used in our own office and workshop
    4) The components used are of quality insurrance
    5) All the products must be tested before being shipped
    6) We own CE CCC RoHS ISO9001 certificates
    7) Our company has been engaged in designing and manufacturing power supply for more then 10 years 
Q: whether offer free samples?
 A: yes,we offer free samples<5pcs,>5pcs need samples cost.
Q: How to order our product ? 
A: 1) Please tell us the model and quantity and other request you need. 
    2) We make the PI for you.
    3) After you confirm the PI, we arrange the order for you after receiving your payment.
    4) After the goods finished, we send the goods out to you and tell you the tracking number.
    5) We will track your goods until you receive the goods. 
Q: What's your shipment method?
A: We ship by Express, by air, by sea, by train. Normally we checked and compare, then provide customer the most proper shipment method.
Q: What's about MOQ?
A: First order MOQ=1pcs
Q: If i want to release order, what's the payment method you accept ?
A: We accept T/T, Paypal, Western union, L/C.
Q: If i want to release order, what's the process?
A: Thanks. You can send inquiry to us by alibaba, or send us by email, we will reply within 24hrs.
Q: In use process if have a few bad products needs to be repaired, how to do?
A: you can send back to us,we offer free repair,and will resend to you with the next order.
Q: Could we return goods if we couldn't sell it out in our market?
A: yes,you can,as long as don't affect our secondary sales.
Q: How to contact us?
A: Send your Inquiry Details in the Below, Click "Send" Now !

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